At Naqshia, we are committed to delivering your printing orders safely and on time. Every order is carefully produced, inspected, and packaged before dispatch to ensure it arrives in excellent condition.
Order Processing
All orders go through the following stages:
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- Order Confirmation
- Artwork Review (if applicable)
- Printing & Production
- Quality Inspection
- Packaging
- Dispatch
Production begins only after payment confirmation and approval of the final artwork (where required).
Production Time
Production time depends on the product and quantity ordered.
Typical production times are:
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- Business Cards: 2–4 business days
- Flyers & Brochures: 2–5 business days
- Stickers & Labels: 3–5 business days
- Packaging Products: 5–10 business days
- Custom Orders: As quoted during order confirmation
Large-volume or specialty printing may require additional production time.
Shipping & Delivery
We deliver across Pakistan through reliable courier partners.
Estimated delivery times after dispatch:
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- Lahore: 1–2 business days
- Major Cities: 2–4 business days
- Remote Areas: 3–7 business days
Delivery times are estimates and may vary due to weather conditions, public holidays, or courier delays.
Shipping Charges
Shipping charges are calculated during checkout based on:
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- Delivery location
- Product weight and dimensions
- Order value
Any promotional free shipping offers will be displayed during checkout.
Order Tracking
Once your order has been dispatched, you will receive:
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- A shipping confirmation email
- Your courier tracking number (where available)
You can also contact our support team for delivery updates.
Packaging
Every order is securely packaged to protect your products during transit.
Large-format items, fragile products, and premium print materials receive additional protective packaging when required.
Delivery Address
Please ensure your shipping address and contact information are accurate before placing your order.
Naqshia cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete address details.
Failed Delivery
If delivery cannot be completed because:
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- The recipient is unavailable
- The address is incorrect
- The package is refused
the courier may attempt re-delivery or return the shipment to us. Additional shipping charges may apply for reshipment.
Damaged or Missing Items
If your order arrives damaged or items are missing:
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- Notify us within 48 hours of delivery.
- Include your order number and clear photographs of the package and products.
- We will investigate the issue and provide an appropriate resolution as quickly as possible.
International Shipping
International shipping may be available for selected products. Shipping costs, customs duties, taxes, and import fees are the responsibility of the customer unless otherwise stated.
Please contact us before placing an international order.
Need Assistance?
If you have any questions regarding your shipment or delivery status, please contact us:
Naqshia
📞 +92 321 4418715
We are happy to assist you with your order and delivery inquiries.